Privacy Policy

PRIVACY POLICY

Cowshed Interiors Limited

Last updated: August 2023

Our Commitment to Privacy

Your privacy matters to us. This policy explains how Cowshed Interiors Limited collects, uses and protects your personal information in line with UK GDPR and data protection laws.

What Information We Collect

We may collect personal information when you:

  • Place an order

  • Register on our website

  • Subscribe to marketing communications

  • Contact us or provide feedback

  • Enter competitions or surveys

This may include:

  • Name

  • Address

  • Email address

  • Telephone number

  • Order and transaction details

Payment information is processed securely and is not stored by us.

You may browse our website anonymously, though some features may be unavailable.

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Provide customer support

  • Communicate about your purchases

  • Send marketing communications (where consented)

  • Improve our website, services and customer experience

  • Prevent fraud and comply with legal obligations

Data Retention

  • Order-related data is retained for a minimum of 6 years for tax and legal purposes

  • Marketing data is retained until you withdraw consent

  • You may request removal of non-essential data at any time

Cookies & Website Analytics

We use cookies to:

  • Understand website usage

  • Improve functionality

  • Tailor shopping experiences

We also use services such as Google Analytics to analyse anonymised visitor behaviour. This data does not identify individuals.

Marketing Preferences

If you have opted in, we may contact you with information about products, services or offers.

You can unsubscribe at any time using the link in our emails or by contacting us directly.

We do not sell or share your personal data for third-party marketing purposes.

Sharing Data with Third Parties

We may share data with trusted service providers, including:

  • Delivery partners

  • Payment processors

  • Email marketing platforms (e.g. Mailchimp)

These providers are required to protect your data and use it only for agreed purposes.

Your Rights

You have the right to:

  • Request access to your data

  • Correct inaccurate information

  • Withdraw marketing consent

  • Request data deletion where applicable

Requests must be made in writing.

Contact:
Data Controller
Cowshed Interiors Limited
Unit 1 Lower Barn Buildings
Haselor, Alcester, B49 6GB
📧 matthew@cowshedinteriors.com

Changes to This Policy

We review this Privacy Policy regularly. Any updates will be published on this page.