Collections
Collections
If you prefer, you can collect your order from our warehouse once it has been prepared and we have confirmed it is ready.
Collections
By appointment
How collections work
- When your item is ready, we’ll contact you by phone, email or text, referencing your order number.
- We will confirm the date from which your order can be collected.
- Please book a collection time slot with our Customer Service team so your item is prepared when you arrive.
This helps us keep the warehouse running smoothly and ensures your items are safely staged and ready for you.
Please inspect on collection
Please check items at the point of collection. Once goods leave our premises, responsibility for transport and handling passes to you.
Questions?
If you have any questions about collections, please contact our Customer Service team by email and we will be happy to help.
