Product Finishes & Variations

Product finishes can vary slightly across our ranges depending on the date of manufacture and the production batch.

Items that may be affected include furniture, ceramics (coloured, glazed, natural or stone finishes), light fittings and lampshades.

With furniture and any products made from natural wood, variations are to be expected. Each piece of wood has its own unique tone and grain, meaning colour and texture may differ subtly from the images shown and from one item to the next. This also applies to any stained, treated or washed finishes.

We aim to be as transparent as possible, so if you have any questions or concerns about a product’s finish, please do get in touch before placing your order.

Ceramics

Many of our ceramics are handmade or hand-finished, giving each piece its own distinct character. You may notice the occasional small dimple or pimple in the glaze, or areas where the glaze does not fully cover the base material — these are part of the normal finishing process and not faults.

Items produced using moulds may also display a faint join line; the visibility of this can vary from piece to piece but is entirely normal. It’s this traditional method of production that allows us to offer beautiful, characterful ceramics at accessible prices.

As always, if you have any questions, please feel free to contact us before making a purchase.

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Use against all future purchases for the next 12 months across the website, on ANY product.

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• Avoid putting hot items such as dishes, pans or tea/coffee cups directly on the surface. The use of coasters or mats is advisable in order to avoid white ring spots.

• Keep pointed and sharp objects away from your furniture to avoid damaging the wood.

• Try to avoid spills, as the surface may be porous and will easily soak up liquids, which causes the wood to swell or warp. The longer the spill sits, the deeper it can penetrate, so dry spills as soon as possible.

• Reclaimed vinatge elm furniture is intended for use indoors only. It should be kept in constant ambient temperature and not be exposed to direct sunlight.

• We recommend maintaining constant ambient humidity levels to minimize seasonal expansion and contraction of the wood.

• Considering the weight of reclaimed furniture, always lift the furniture rather than dragging it, so as not to scratch floors or damage the furniture.

• Do not expose the wood surface to strong cleaning agents, coffee, wine or other liquids. Such substances will damage the finish and cause stains, patches and colour differences.

• Reclaimed finishes can generally be cleaned with a damp (not soggy), lightly soaped towel. Test an inconspicuous area and wait a few minutes to see the effect before proceeding.

• Dust the furniture regularly using a soft, clean cotton cloth. Wood wax can also be used for regular maintenance, wiping in the direction of the wood grain. Rubbing the surface is not advisable, as it could damage the finish.