Product finishes can vary across a range of our products depending on the date of manufacture and the batch of production.

Products that can be affected include furniture, ceramics (coloured, glazed, natural or stone) light fittings and shades.

With furniture and anything made from wood, the finish is dependent on the wood itself. There will be varying tones within the same item and colour may vary slightly from the image shown and from piece to piece.

This is also affects any stained, treated or washed products.

We try to be as clear as possible so if you do have any concerns or questions, please get in touch.

CERAMICS

Many of our ceramics are either handmade or handfinished, once produced. Ceramics can have the occasional dimple or pimple in the glaze which is part of the finishing process - this is entirely normal.

Additionally, an item that is mould made will have a join line. Some join lines are more visible than others but again this is entirely normal. It is the method of production that enables us to find great looking pieces that we can offer at great prices.

Again, if you have any questions please ask before purchase.

Once we receive your order to 'Join Our Herd', within 24 hours you will be sent a '15% discount code'.

Use against all future purchases for the next 12 months across the website, on ANY product.

If you're spending at least £500 in 12 months its worth having as you'll save and have access to all the other features.

Your membership will automatically expire after 12 months

• 15% off full price products
• 15% off ALL 'Last Chance' sale products (already reduced a minimum of 30% and many more with a greater reduction)
• 'Priority' dispatch (in stock items)
• Free access to our 'Interiors Finishing Service' online only
• Previews of new collections and exclusive collaborations
• Early access to seasonal offers
• Early access to all of our warehouse events

BUY NOW to action the above benefits for the period of your annual membership

* Terms & conditions of our membership programme can be found HERE at points 7 - 7.1/7.2/7.3

• Avoid putting hot items such as dishes, pans or tea/coffee cups directly on the surface. The use of coasters or mats is advisable in order to avoid white ring spots.

• Keep pointed and sharp objects away from your furniture to avoid damaging the wood.

• Try to avoid spills, as the surface may be porous and will easily soak up liquids, which causes the wood to swell or warp. The longer the spill sits, the deeper it can penetrate, so dry spills as soon as possible.

• Reclaimed vinatge elm furniture is intended for use indoors only. It should be kept in constant ambient temperature and not be exposed to direct sunlight.

• We recommend maintaining constant ambient humidity levels to minimize seasonal expansion and contraction of the wood.

• Considering the weight of reclaimed furniture, always lift the furniture rather than dragging it, so as not to scratch floors or damage the furniture.

• Do not expose the wood surface to strong cleaning agents, coffee, wine or other liquids. Such substances will damage the finish and cause stains, patches and colour differences.

• Reclaimed finishes can generally be cleaned with a damp (not soggy), lightly soaped towel. Test an inconspicuous area and wait a few minutes to see the effect before proceeding.

• Dust the furniture regularly using a soft, clean cotton cloth. Wood wax can also be used for regular maintenance, wiping in the direction of the wood grain. Rubbing the surface is not advisable, as it could damage the finish.