Thank you so much for all your very kind messages and encouragement.
I really appreciate all feedback and as Cowshed Interiors is a business that I started and run today with a little assistance....I take it all very personally and am so grateful.
All of the messages below have been received directly from our customers and people we are very pleased to have dealt with - all the messages are unprompted and unsolicited.
Here's just a selection of some recent kind words and comments.
Thank you, Lisa.
Hi Lisa that’s my lamps arrived safe and sound and perfect thanks so much for fantastic customer service regards Yvonne September 2021
My order was received today and I’m thrilled with the contents!! Please also congratulate Matthew who packed, everything was done so well all safe and secure!
Thanks again for your amazingly attentive service, really appreciated and have already saved you in my favourites so I know where to look in the future.
Kind regards, Nickie September 2021
Good morning Lisa
I have received the part you sent me to adjust my lampshade and the lamp looks amazing - I am very pleased with it , and impressed with your excellent customer service .
I will certainly shop with you again
Many thanks ,Tracy Stringer August 2021
Couldn’t think of nicer people to buy things I love from!
I’m emailing to let you know we received the picture and it is perfect. Thank you for sorting out the replacement it’s really appreciated. My mam is over the moon. I’ll be sure to let friends and family know of your business in future you have some wonderful items.
Sorry for the frustrations with the courier but all sorted now.
Thanks again and take care
Just to let you know, the rug has arrived today! 😅 It is beautiful and I’m very happy with it.
Thanks for your help in sorting this out.
Wow- just received our rug —- IT IS ABOUT GORGEOUS—-
You have chosen a superb rug Lisa. THANK YOU SO SO MUCH.
EXCELLENT service as always ….
Ann August 2021
Thank you so much for getting back to me! It makes a nice change to contact a company and for them to respond so quickly and kindly - especially on a Friday!
That’s good news - thank you again.
Kind regards, Harriet
Thank you for my organising my refund. Your customer service is excellent, I will certainly recommend Cowshed to my family and friends.
Doreen Moran May 2021
Just wanted to say a big thank you for my lovely lamp and super customer service.
A very special thank you to Matthew, who not only packed my purchase, but delivered it too.
Fantastic attention to taking care of customers, so often missing in business today.
Lorna May 2021
Thank you so much for my pictures which arrived today. They are absolutely stunning! Well packed by Matthew. Will be ordering again soon.
Nicky May 2021
Lisa, my lamp has arrived and I’m in love with it!
Claire - May 2021
Will highly recommend Cowshed Interiors to my friends . What a pleasant experience you were most helpful.
From a very satisfied customer
M Bassett May 2021
Just wanted to let you know that the table lamp was safely delivered and beautifully packed. We are delighted with it. Thank you.
Anne and Martyn Hughes, Shrivenham May 2021
Thank you, received my order today. Love it.
Kind regards Paula April 2021
Absolutely thrilled - brilliant packaging. just rang to say!
Cathy, April 2021
Thank you so much for the fantastic customer service. I’d ordered these lamps from another store at the end of October (paid up front) and they kept getting postponed (latest update was for late June). Thank you for keeping me on the wait list via Instagram (@renovating_the_rowans), for notifying me when in stock, and for replying promptly to all my delivery related emails and queries. Thank you also for the accurate delivery timing. Fantastic service all round!
All the best,
Jenny April 2021
Just want to say a big Thank you for your customer service...it’s very much appreciated!
Libby, March 2021
I just wanted to show you how thrilled I am with the lamps and how well they work in the room. Thank you so much for all your help in finding the right lamps. I will definitely be recommending you to friends.
Gail March 2021
Hi! I have literally just received my cowhide Smokey Tabacco rug! Wow it is amazing, absolutely in love with it! Better than I ever imagined! Thank you so much will definitely shop with you again xx
Judy H. Mar 2021
I would just like to say I have received the two items from this order and am beyond delighted with them. Even better than I expected. The same applies to the beautiful rug from the previous order. The quality is amazing in relation to the price! Hopefully the problems with this so called sea border between N Ireland and the mainland will be resolved soon, but I don’t mind paying shipping costs in the meantime.
Many many thanks to all concerned, including those involved in packaging.
Regards, Maureen N. Feb 2021
Hi Lisa, just received the vase today. What a stunner it is. I am keeping it for myself now as it’s too beautiful to gift to anyone. Just want to let u know how delighted I am with it and how perfectly it was packed.
Thanks Janina Feb 2021
Got the lamps today Lisa They look great Thanks Grant/Gemma Feb 2021
You have such lovely things - I am sure we will be purchasing from you in the not too distant future! Excellent service and it really does goes a long way! Best wishes, Flora Feb 2021
ps love everything on your website. Elaine Feb 2021
Thank you, this is great customer service.
Tracy Feb 2021
Dear Lisa A huge thank you for sourcing my gorgeous pair of red cherries, they are stunningly beautiful, glossy and enhance our lovely kitchen. May your business go from strength to strength, you so deserve. You take care Best regards Di x
We recently ordered some coffee tables with you and were highly impressed with them and your service.
Dear Lisa I received my lamps today and they are absolutely beautiful I love them Joanne Feb 2021
Hi Lisa, My lovely Giraffe box and shell just arrived – all packed amazingly and in one piece 😊Thank you also for the lovely Christmas decoration – I just love it. I hope you and the family all have an amazing Christmas and manage to get some rest.
I will post some pics on Insta later.
Much love Nicola x December 2020
Thanks Lisa, We are delighted with our beautiful lampbases. Am thrilled I don’t have to go looking for a shade. Happy Christmas
Elly K. December 2020
Dear Lisa and Matthew,
Just to let you know the castor arrived on Thursday and was installed yesterday.
Many thanks for your help.
Have a good Christmas and New Year if at all possible.
Tim N. December 2020
Dear Lisa, Firstly, I wanted to thank you for my recent two orders. Well packed, first class service all round.
DF December 2020
Thankyou for your help your customer service has been incredible. Will defo use your company again
Merry Christmas xx
JY December 2020
Thank you so much for an excellent service and I absolutely adore the table.
Sue S. Banbury December 2020
Lisa, our table lamps arrived yesterday and we are delighted with them.
Thank you for sorting out our requirements. Your help was invaluable.
This has been customer service at its very best. We would recommend you to others, without hesitation.
All the very best.
Chris & Cathy Jones November 2020
Tray has just been received and is absolutely fantastic.
Thanks again - my Mum is over the moon.
Sam November 2020
Many, many thanks again lisa, for your fantastic support.
Ann November 2020
The sheepskin arrived today and you weren’t wrong....it’s gorgeous. Thank you.
Thank you also for handling my mistake so patiently and kindly. It has been a pleasure
to deal with both you and your company and I intend to spread the word as far and as often as I can.
Karen Nov 2020
Your customer service has been amazing, and is very much appreciated. Thanks so much, and I look forward to hearing from you.
With kind regards,
Morag ~X~ Nov 2020
I just wanted to say thanks so much for your help with our selection. We ordered the set of 3 vintage bronze tables and we absolutely love them!
I was really impressed with your quick response to my initial enquiry and the photos and information you shared.
Delivery was speedy and the items were packaged amazingly well. All round really great customer service.
Just wanted to send a little note with a big thanks for your help sourcing our lovely lamp base. It arrived yesterday safely and is a great match!! Also your delivery chap was very pleasant and helpful, you have a lovely business and I will be sure to spread the word and will definitely be buying again!
Amy Oct 2020
Just a big thank you for my lights
So pleased with them.
Just thought I would send you some pics
Thanks again and I look forward to purchasing more items.
Aemar Oct 2020
Just to say a huge thank you for the beautiful lamp..... shade is perfect and it looks stunning!
I’m so pleased with it!
Lovely to meet your husband and thank you for all your patience, so kind,
Rachel - Oct 2020
Many thanks for your excellent customer service
Again can I congratulate you on tremendous customer service
Don October 2020
I've just received my cushions and to say I'm happy is an understatement, they are absolutely beautiful and match perfectly with my interior. Thank so much for all your help, they were definitely worth the wait.
Julie B. Sept 2020
So chuffed with the sideboards
Just to say I am so chuffed with sideboards and lamp table they are fab and look so expensive and well made for the price
Thanks for your help
Yvonne Aug 2020
We absolutely love it!
Once I have dressed both I will send you some images x thanks so much.
Emma July 2020
Service and response times is head and shoulders above everyone else.
Please pass on to the team there how impressed I am with your customer service. To receive confirmation within 2 hours of ordering my light that it has been dispatched is outstanding. I am currently shopping for a new house and have made may purchases, but I can honestly say the service and response times from Cowshed Interiors is head and shoulders above everyone else.
I am excited to see my new light, and very happy to have found your online store.
Emma July 2020
I just wanted to say how thrilled I am....
Just received delivery of the gold wire mesh pendant light, its absolutely stunning and the quality is excellent quality. Your customer care and delivery service are first class
Sam June 2020
Absolutely thrilled with our new lamp and bench.
From enquiry to delivery Lisa has been so helpful and has advised with such professionalism. Can't wait to place another order.
Martine L. May 2020
Wow - that is amazing, thank you so much.
Your company always exceeds expectations. I REALLY appreciate it.
Gabby May 2020
That is amazing thank you.
I cannot praise your professionalism enough.
Emma W. 24 Feb 2020
What a lovely personalised and kind email - there are tears in my eyes. Good luck to you all and the future success of your business. Best wishes, Michelle C. 20 March 2020 (Owner of beautiful acorn lamp purchased last year)
Oh wow my lights arrived and they are amazing!!!
Thanks for your help and for stocking such amazingly cool lights. Kirsty. March 2020
Bought 2 great lamp shades but had a problem with one after 6 months. Really helpful with exchanging - received a phone call within half an hour of submitting e-mail and no quibble replacement. Just the kind of assured response you hope for when buying online. Will definitely use again. Philip B. 22 Feb 2020
Matthew dropped off the chair today and it looks great. He was so kind and helpful. What great customer service! Terrific guy.
Thanks so much for making this such a seamless experience. Both you and Matthew have given us the time to make the decision and the satisfaction of seeing the chair in the room before fully committing. The only thing missing now is its identical twin!
Many thanks! 24 Feb 2020
That’s perfect Lisa.
Many thanks for the stellar customer service. It’s greatly appreciated! Andy
Andy W. 10 Feb 2020
Thank you so much.
Thank you so much. Absolutely thrilled with the Tibetan sheepskin...a great size and wonderful. Love, love it. Also dispatched super fast. Thank you for a great customer experience.
Perfect. Top quality product and very fast delivery.
Perfect. Item exactly as described and delivered within 48 hours of ordering - wasn’t expecting that! Very, very well packaged and clear instructions about returns. Extremely happy with my purchase and the service received from Cowshed Interiors. Would definitely order from them again.
Sarah C. Feb 2020
Fantastic Customer Service
I purchased two lamps for a friend for her Christmas present and one of them arrived with a damaged lampshade. Lisa at Cowshed could not have been more helpful if she tried. She responded immediately to my call and follow up emails even though we were in the middle of the Christmas break and was onto the suppliers the moment they opened in the New Year.
She had the damaged lampshade collected within a couple of days at our convenience and is finding alternatives to suit as the supplier doesn't provide the shades separately.
Great product, superb customer service, would definitely recommend and use them again.
Mrs G Jan 2020
Great Service from Cowshed Interiors.
Hi Lisa. Received my gorgeous Giraffe Tray this morning. Great Service from Cowshed Interiors. Looking at your other products as we speak.
Thanks a Million D Jan 2020
I love my lamps.
I love my lamps they are a great addition to my living room.
Thanks so much and appreciate your very good customer service and will definitely use you in the future .
Many thanks Doreen Jan 2020
Such great customer service.
Many thanks for all your help, it is refreshing to receive such great customer service.
G Jan 2020
Thanks so much for taking the time out to reply and in turn construct such a well rounded and insightful correspondence!
I really appreciate the time you have put in to date and will certainly await your correspondence as and when you have more to share with much anticipation hopefully sometime in the new year with a firm date for the tables.
Wouldn't dream of buying a sheepskin from anywhere else.
Thank you for the photo Lisa the rug looks lovely. Friends always comment on the quality of the rug I already have from you so wouldn't dream of buying a sheepskin from anywhere else so I'm putting in an order online tonight.
Susan November 2019.
Your service, as ever, is excellent.
Just want to say thank you for finally getting us the sideboard. As you can see it is amazing in our hall. Well worth the wait to get it right. We really appreciate the time you have taken to get this right. What a lovely surprise to get the candle as well. Your service, as ever, is excellent. You may remember the fun we had with the rattan lamps at Xmas! Even the delivery driver couldn’t have been more helpful.
Steve November 2019
Great service and customer care.
Just to say thank you so much for the extra quick turnaround receiving my tray (it is just what I wanted - lovely) Great service and customer care. Cowshed will be my first port of call for home interiors.
Best regards Jackie. October 2019
I LOVE them.
Just a quick note to say the Silver Deers have arrived and I LOVE them. They’re amazing and such quick delivery and wonderful customer service.
Thank you so much again.
Elaine October 2019
Your customer service has been second to none!
Dear Lisa and colleagues,
Huge thanks for resolving the issue so quickly! Your customer service has been second to none! We’re really impressed and would certainly buy from Cowshed again. Even Amazon isn’t as responsive and fast as you have been!!! 5 stars to all involved. Thank you!
Jessica September 2019
Honestly you guys have been amazing.
Thanks so much for acting so promptly. Honestly you guys have been amazing to purchase from. Its been a pleasure. Ill keep an eye out for new things and will be back for more!
Hannah August 2019
The packaging was amazing.
The vase arrived – I am thrilled – its beautiful.
The packaging was amazing.
Nicola June 2019
It’s refreshing to see something different these days.
You have some really beautiful items on your website, it’s refreshing to see something different these days instead of the usual items you find on Wayfair that every household seems to have.
Christina May 2019
Thanks so much.
No wonder you get such accolades on your website. Thanks so much. Mo, April 2019
One happy customer.
One happy customer and I am sure I will be ordering more items from you in the future.
Sharon April 2019
I'm very happy.
Thank for all your help. Everything you’ve helped me with has been just ideal and I'm very happy.
Sarah April 2019
You really are helpful and I have had a fantastic service from you .
It makes a nice change, so thank you.
Sarah - March 2019
Many thanks for your sterling service.
We have received the lanterns. They are wonderful.
Many thanks for your sterling service.
The lights are unbelievably perfect.
The lights are unbelievably perfect for this room - size, style and colour could not have been any better. Thank you for your wonderful service.
Rhona Feb 2019
We love all the items!
Thanks for your email and arranging delivery. We love all the items! My husband is beyond thrilled with the wingback!
Angela Feb 2019
I just wanted to say thank you.
My lamp arrived today. Super service. You were recommended to me by a friend. Now I know why. Its going dark so the lamp is now on!!
Lou Feb 2019
Your kindness and patience.
Your kindness and patience have been appreciated so much. In a world where customer service isn’t always what it could be, yours has certainly been exceptional and I’d like to thank you sincerely for that.
Jill - Feb 2019
You guys have been amazing.
Hi Lisa, The shades have arrived and look sensational. You guys have been amazing. Jo, my wife is so pleased. Thank you so much. Hopefully the original shades make it back to you.
We will definitely be using Cowshed again in the future.
Steve - Feb 2019.
Thank you for you wonderful customer service.
Thank you for you wonderful customer service we will definitely be shopping with Cowshed again.
Elaine and Bob Jan 2019
Great customer service!
Thank you for your email, I can be available to accept delivery on either Thursday or Friday so either today or tomorrow dispatch is great. Thanks again.
Great customer service!
Caoimhe Jan 2019
Extra mile with service.
Thank you for a very comprehensive response. Your company really do go the extra mile with service
Steve Jan 2019
Thank you very much for the great service.
Lisa, just to confirm we have received the lamp and it’s wonderful.
Thank you very much for the great service.
Brian December 2018
So a big thank you to you.
Just a quick email to say that my Angel Wings have arrived safely. They came this morning, as DPD couldn’t find my house last time, and rescheduled for today.
I think that it’s even more special that I received my angel wings today, as it’s Christmas Eve! :)So a big thank you to you, and all involved, for sorting the ones that came broken.
Helen December 2018
Very pleased with the quality and the service we have received.
Just wanted to say thanks for your help in sending out our light fitting in time for our electrician to fit to our lounge ceiling .
I’m sure we will be ordering again from Cowshed again ...we are very pleased with the quality and the service we have received.
Caroline & Roger November 2018
It’s truly lovely!
WOW, the rug so much better then expected, thank you, it’s truly lovely!
Paulina Nov 2018
Beautifully packaged thanks to Matthew.
Message for Lisa. Thank you so much for the beautiful oversized pinecone wreath. It arrived yesterday beautifully packaged thanks to Matthew and I only had to reattach 1 large cone, which considering it’s size and fragility was incredible. It is now firmly fixed to our wall with the help of my husband Paul and looks stunning! Thank you also for the very speedy delivery, much appreciated. I really enjoyed our chat on Monday and again thanks for your help. A lovely lady who it is always a pleasure talking to, Cowshed Interiors is a lovely company who has provided many unique and special items for my home at very reasonable and realistic prices. Thank you too for the card enclosed offering me free delivery on my next order, who can ask for more. Many thanks again.
Linda October 2018
Just a quick note to let you know the rugs have already arrived. Amazingly efficient! Most impressive. Delighted with them. Thank you for all your help!
Thank you so much for your customer service.
I run a guest house and ordered the large copper heart for one of my rooms, I would like to say how absolutely stunning the large copper heart is, I received it today and it was definitely worth the wait..the pictures don't do it justice as to how beautiful it is, absolutely delighted and will be ordering from you again in fact i just have, i hope my guests love it as much as i do. I would also like to thank you so much for your customer service throughout the whole order process it was a delight to order from you and i certainly will be again in the future.
Val from Avalon Guest House, Inverness August 2018
Customer service has been outstanding!
I certainly will not hesitate to use Cowshed again, your customer service has been outstanding!
Lynn August 2018
It is very rare to find a company as pleasant.
Thank you so much for your kind and considerate help with my orders this morning, I really appreciated your patience, nothing was too much trouble it was a real pleasure talking to you. It is very rare to find a company as pleasant and willing to go that extra mile to see a customer happy and satisfied and you certainly went out of your way to do that. Thank you, I can’t wait to receive what I know will be another carefully packaged and beautifully wrapped order I will have no hesitation in recommending you and your company and your stylish and unique goods to my friends.
A very happy customer, Linda July 2018
Excellent customer service.
Thank you so much for your phone call and for being so helpful concerning the change of delivery date and address for my order.
Thank you again for your excellent customer service.
Lovely product & exceptional service.
Just received this safe & sound. Lovely product & exceptional service. Thank you!! Xxx Sue 27.4.18
Very impressed with your commitment to the customer.
Good Morning Lisa,
Just a short note to say the clock arrived safe and sound.
Many thanks for taking the time and trouble to photograph and describe the clock before dispatch. Very impressed with your commitment to the customer and a pleasure to see such levels of service in this day and age.
Very pleased with the clock which suits the kitchen very well.
Have a great weekend.
I am soooooo pleased with the rug.
Hi, Just want to say a big thank you for getting my order to me this week and I am soooooo pleased with the rug, it's so good quality, my mum will be really pleased with it as it's her birthday present. I will definitely be ordering several things from you for myself in the near future.
It's lovely and looks perfect.
Hi Lisa and Matthew,
Just to let you know the coffee table arrived this morning. It's lovely and looks perfect in my conservatory and perfect colour match in my neutral palette.
Thank you.Kind regards,
Sue March 2018
Thanks so much. Really delighted with the lamp and thanks for all your help.
Bridget February 2018
Superb customer service!
Just to say thank you!
Fab item and superb customer service!
Will definitely buy from your beautiful shop again.
Jan - January 2018
A high quality item as described.
We are so pleased with the perfect matching sheepskin which arrived promptly this morning and which is now installed in our home. A high quality item as described on your website.
We look forward to meeting you at the viewing showroom in the future for two similar sized grey curly sheepskins for Lloyd loom chairs.
I am so pleased to have been given your contact details and will recommend you to friends and family. Happy New Year
Mr and Mrs Simon C January 2018
I will definitely recommend you to friends.
Just a quick note to let you know how pleased I am with the lamps which arrived this morning. They look perfect. A big thank you for all your time. It’s not usual to find someone so willing to go the extra mile to help. I will definitely recommend you to friends.
Anne December 2017
What a lovely company you are to deal with.
I just wanted to drop a quick email to say how delighted I am with the canvas, and especially with your service. Service has been excellent by phone, and your delivery man took the packaging away for me, and I wanted to say what a lovely company you are to deal with. Its not often you hear the good things.
Have a lovely week.
You are extremely helpful and we appreciate it.
Thanks Lisa, we love the reindeer rug, the colours are just right and complement the last reindeer we bought from you.
You are extremely helpful and we appreciate it.
Ann - November 2017
Wow! I love my new lamps and shades! Thank you so much for helping me with the order and choice etc!
Caroline P Oct 2017
Superb service and gorgeous products.
"Superb service and gorgeous products. I have purchased numerous items, all of which I have been delighted with - excellent value with first class customer service. I highly recommend and shall continue to use them and recommend to all my friends - delivery was also super quick with my last order received within 24 hours."
Lucy Sept 2017
I'm in love with my purchase.
Just to let you that I just received my delivery and and it was on time and very and very organised and I'm in love with my purchase. Angel wings are simply stunning
Hely Oct 2017
I'm soooo happy with them!!
I recently purchased two table lamps with wicker shades, and just wanted to thank you for the prompt delivery …. Im soooo happy with them!! We recently had some building work done, and to complete the look in the finished room, I wanted matching lamps - and love the light a wicker shade throws out. After problems I encountered placing an order online, I spoke to a very helpful lady who enabled me to place the order ….. despite it being late in the afternoon and by the time we had finished it was well after 6pm - I hope she had the glass of wine she earned once home! Delivery was prompt and the lamps arrived two days later. As I said, I love them!!
I thought Id email as its always good to receive praise in these ‘quick to criticise’ times.
I look forward to shopping at Cowshed Interiors again and hopefully popping into the shop if in the area.
Jayne August 2017
It was packaged brilliantly.
Hi, i just wanted to say i received my delivery today, i only ordered it on Sunday. It is the most beautiful coral effect ornament, it was packaged brilliantly, i am so pleased thank you so much, now i have found you i look forward to ordering many more beautiful things, and telling everyone i know about you. yours
"Received this clock today and I just wanted to say how pleased I am with it. It is absolutely fantastic, the photograph really doesn't do it justice. I love it!" -
Sharon S., Billingshurst
I am very pleased.
"Just wanted to send a little email to let you know my order arrived, it was like Christmas in our house this morning. I am very pleased, the sheepskin rugs are even nicer than I had hoped for, they really are gorgeous, thank you for all your time and guidance with colours etc. Everything is great."
We've never had such personally responsive service.
"We've never had such personally responsive service. It says volumes for Cowshed as a company and we won't be hesitating to use you again or to recommend you to others!"
Your service has been amazing.
"Thanks so much for this, your service has been amazing!"