Why Transparency Matters: Our Commitment to Quality

When shopping online for furniture, home accessories, or interiors, it isn’t always easy to know exactly what you’re getting. Recently, we’ve learnt that some retailers in the interiors market may be buying in damaged supplier stock or items classed as “seconds” — and not always making this clear to their customers.

At Cowshed Interiors, we believe in doing things differently. Your home deserves the very best, and that’s why we’re committed to total honesty and transparency.

Brand New, Every Time

The majority of our products are brand new and unused. When you buy from us, you can feel confident that what arrives at your door has been carefully sourced, checked, and delivered exactly as described. We do stock and sell some vintage or antique pieces, but these are clearly marked as such and described as necessary.

When It Comes to Seconds — Honesty is Everything

Occasionally, suppliers may offer products that are classed as seconds — perhaps with a small imperfection or minor damage that doesn’t affect their overall use. We understand that these can still be beautiful and useful pieces, but what matters most is that you know exactly what you’re buying.

That’s why we have a dedicated 'Seconds' section on our website. If a product has any faults, we’ll always describe it clearly so there are no surprises when it arrives.

Why We’re Clear About Quality

Your home is your sanctuary, and when you invest in furniture or accessories, you deserve to know the truth about their quality. By being upfront about the condition of every item, we can give you complete peace of mind and a shopping experience built on trust.

Our Promise to You

• All standard products are brand new and unused

• Any 'seconds' are clearly described and listed in our dedicated section

• No hidden damage, no surprises

When you shop with us, you’re not just buying furniture and home accessories — you’re choosing a retailer that puts honesty, quality, and your satisfaction first.